A wicker basket filled with orange roses, green leaves, and red berries sits on a table in a festive, decorated room with a pink tufted sofa and a Christmas tree.

Employment

As an industry leader, we believe in the Nanz & Kraft way of look, style and feel in everything we do, from a professional attitude to a genuine smile that reflects a positive attitude which leads to a great working environment.

Full Time/Part Time Office Sales & Customer Service

Full Time and Part Time Openings Available.

Nanz & Kraft Florsits is looking for extremely motivated, outgoing, active and customer service oriented Customer Service Representatives. Full and Part-time positions available. Full time employees are eligible for benefits.

CUSTOMER SERVICE

Provides an exceptional customer experience that inspires repeat business.

OPERATIONS

Enter and track all customer orders;
Follow job production step by step through the process concluding with customer follow up to ensure complete satisfaction;
Maintain current customer relationships by providing prompt and courteous service;
Resolve customer situations and answer questions about order status, services and products offered;
Manage a multi line telephone, track and enter customer orders efficiently as well as accurately;
Provide professional, efficient and exceptional service at all times.

TEAM

Supports and assists team members on as needed basis.

Benefits:

  • Nanz & Kraft offers competitive pay, a generous discount policy, health, dental, and term insurance as well as a profit sharing plan for Full-Time employees

Job Requirements

  • Be extremely detail oriented
  • Have excellent communication skills: verbal, written and interpersonal
  • Be able to manage multiple tasks at one time and accurately shift attention among multiple tasks under distracting conditions without loss of accuracy
  • Proficient in Microsoft Office : Word, Excel, Outlook
  • Must have flexible availability/hours, particularly during holiday seasons. Must be able to work holidays and weekends.